Customer Success & Support Salary at Startups
Customer success and support roles at early-stage startups typically pay USD 90k to 155k a year, with a median of USD 120k.
Who is hiring customer success and support roles
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- 1,668open roles
- 918startups hiring
- 45%remote
Pay and the market
Industries
Fintech and payments (212), healthcare (210) and marketing and sales (127) startups have most of the openings.
Based on 547 job postings that state a salary, out of 1,668 open customer success and support roles.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Salary
Pay by country, in local currency, is on the main salary page.
Where customer success & support roles are hired
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Industries hiring customer success & support
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Experience level
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Employment type
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Questions people ask
How much do customer success and support roles at early-stage startups pay?
Typically USD 90k to 155k a year, with a median of USD 120k. Startups that state a salary in the posting are the source.
Which startups are hiring the most customer success and support roles?
Rocketship (13 open roles), Campfire (YC W22) (10) and Heidi (10).