Customer Success & Support Jobs at AI & Machine Learning Startups
There are 97 open customer success and support roles at 58 early-stage startups, 49% of them remote. Where pay is stated it is typically USD 125k to 180k, with a median of USD 162.5k.
What startups in AI and machine learning build
Startups here pick one layer, either the model itself or the product and infrastructure around it. That choice decides the hiring, with research and infrastructure work at one end and product and design at the other. Tooling changes fast, so you are hired for the problem more often than for a fixed stack.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 97open roles
- 58startups hiring
- 49%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $163Kmedian pay
- $125Ktypical range: lower
- $180Ktypical range: upper
Based on 30 postings stating pay in USD.
Pay figures come from the 46 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Latest early-stage startup jobs, open to Pro members
Questions people ask
How much do customer success and support jobs pay?
Typically USD 125k to 180k a year, with a median of USD 162.5k, where the posting states a salary.
Which startups are hiring customer success and support roles?
fonio (6 roles), Spellbook (6) and Dust (5) have the most; 58 startups are hiring in total.
Can I work remotely?
49% of these roles are remote.
Do I need to be senior?
Most roles are senior (42% of those that state a level), and 4% are junior or intern.
Are new roles coming in?
3 were posted this week.