Customer Success & Support Jobs at Startups in San Francisco, CA, US
San Francisco has 143 open customer success and support roles at 96 early-stage startups, and 31% of them are remote. Where pay is stated it is typically USD 120k to 180k, with a median of USD 150k. 11 roles are new this week.
Who is hiring customer success and support roles in San Francisco
Open roles by startup. Select a startup to see its jobs.
- 143open roles
- 96startups hiring
- 31%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $150Kmedian pay
- $120Ktypical range: lower
- $180Ktypical range: upper
Based on 93 postings stating pay in USD.
Pay figures come from the 93 postings on this page that state a salary.
The hiring market
San Francisco accounts for 16% of United States's 891 open customer success and support roles.
Industries
Fintech and payments (23), AI and machine learning (23) and developer tools (15) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Latest early-stage startup jobs, open to Pro members
Questions people ask
How much do customer success and support jobs in San Francisco pay?
Typically USD 120k to 180k a year, with a median of USD 150k, where the posting states a salary.
Which startups are hiring customer success and support roles in San Francisco?
Campfire (YC W22) (5 roles), Bobyard (4) and IVO (4) have the most; 96 startups are hiring in total.
Can I work remotely?
31% of these roles are remote; the rest are in San Francisco.
Do I need to be head?
Most roles are head (26% of those that state a level), and 13% are junior or intern.
Are new roles coming in?
11 were posted this week.