Customer Success & Support Jobs at Gorgias
Gorgias has 9 open customer success and support roles, 4 of them remote, alongside 8 other open roles.
About Gorgias
Gorgias provides a conversational AI platform for ecommerce. Its helpdesk integrates with ecommerce platforms and offers AI-powered support, chat, and FAQ features.
Also hiring at Gorgias
Gorgias is also hiring in engineering (3), marketing and growth (2), sales and business development (2) and data and AI (1).
Its roles are in Paris, France (6), Toronto, Canada (4), Belgrade, Serbia (3) and Buenos Aires, Argentina (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
4 of the 9 open customer success and support roles at Gorgias are remote.
What else is Gorgias hiring for?
Engineering, marketing and growth, sales and business development, and data and AI: 8 more roles.