Customer Success & Support Jobs at Startups in Boston, MA, US
Boston has 20 open customer success and support roles at 15 early-stage startups, and 40% of them are remote. Where pay is stated it is typically USD 102.5k to 150k, with a median of USD 117.5k. 1 role is new this week.
Who is hiring customer success and support roles in Boston
Open roles by startup. Select a startup to see its jobs.
- 20open roles
- 15startups hiring
- 40%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $118Kmedian pay
- $103Ktypical range: lower
- $150Ktypical range: upper
Based on 9 postings stating pay in USD.
Pay figures come from the 9 postings on this page that state a salary.
The hiring market
Boston accounts for 2% of United States's 873 open customer success and support roles.
Industries
Healthcare (5), AI and machine learning (4) and biotech and life sciences (4) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in Boston pay?
Typically USD 102.5k to 150k a year, with a median of USD 117.5k, where the posting states a salary.
Which startups are hiring customer success and support roles in Boston?
CodeRabbit (3 roles), Cradle (2) and Ketryx (2) have the most; 15 startups are hiring in total.
Can I work remotely?
40% of these roles are remote; the rest are in Boston.
Are new roles coming in?
1 was posted this week.