Senior Customer Success & Support Jobs at Startups
There are 142 open senior customer success and support roles at 117 early-stage startups, 52% of them remote. Where pay is stated it is typically USD 98.5k to 150k, with a median of USD 130k.
Who is hiring senior customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 142open roles
- 117startups hiring
- 52%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $130Kmedian pay
- $99Ktypical range: lower
- $150Ktypical range: upper
Based on 55 postings stating pay in USD.
Pay figures come from the 67 postings on this page that state a salary.
The hiring market
Industries
Marketing and sales (15), healthcare (15) and fintech and payments (12) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
How much do senior customer success and support jobs pay?
Typically USD 98.5k to 150k a year, with a median of USD 130k, where the posting states a salary.
Which startups are hiring senior customer success and support roles?
AIFT (3 roles), Rocketship (3) and ShipMonk (3) have the most; 117 startups are hiring in total.
Can I work remotely?
52% of these roles are remote.
Are new roles coming in?
8 were posted this week.