Customer Success & Support Jobs at Alloy
Alloy has 3 open customer success and support roles, alongside 22 other open roles.
About Alloy
Alloy provides an AI-powered risk management platform for financial institutions and fintechs. The platform is used to accelerate customer onboarding, prevent fraud, and simplify compliance across the customer lifecycle.
The open roles
- Senior Client Success Manager, Enterprise: New York City, USD 150k to 180k, Senior, posted 23 July 2026.
- Senior Technical Support Engineer: New York City, USD 105k to 125k, Senior, posted 14 July 2026.
- Technical Support Engineer II, Triage & Discovery: London, posted 17 June 2026.
Also hiring at Alloy
Alloy is also hiring in engineering (8), sales and business development (7), operations (3), data and AI (2) and people and talent (2).
Its roles are in New York City, NY, US (21), remote (5) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Alloy hiring for?
Engineering, sales and business development, operations, data and AI, and people and talent: 22 more roles.