Customer Success & Support Jobs at Startups in Massachusetts, US
Massachusetts, US has 30 open customer success and support roles at 21 early-stage startups, and 30% of them are remote. Where pay is stated it is typically USD 105k to 170k, with a median of USD 117.5k. 1 role is new this week.
Who is hiring customer success and support roles in Massachusetts, US
Open roles by startup. Select a startup to see its jobs.
- 30open roles
- 21startups hiring
- 30%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $118Kmedian pay
- $105Ktypical range: lower
- $170Ktypical range: upper
Based on 15 postings stating pay in USD.
Pay figures come from the 15 postings on this page that state a salary.
The hiring market
Massachusetts, US accounts for 3% of United States's 886 open customer success and support roles.
Industries
Healthcare (7), AI and machine learning (6) and biotech and life sciences (6) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in Massachusetts, US pay?
Typically USD 105k to 170k a year, with a median of USD 117.5k, where the posting states a salary.
Which startups are hiring customer success and support roles in Massachusetts, US?
CodeRabbit (3 roles), Small Door Veterinary (3) and Cradle (2) have the most; 21 startups are hiring in total.
Can I work remotely?
30% of these roles are remote; the rest are in Massachusetts, US.
Are new roles coming in?
1 was posted this week.