Customer Success & Support Jobs at Startups in Berlin, Germany
Berlin has 59 open customer success and support roles at 35 early-stage startups, and 46% of them are remote. Where pay is stated it is typically EUR 61.5k to 70k, with a median of EUR 62.5k.
Who is hiring customer success and support roles in Berlin
Open roles by startup. Select a startup to see its jobs.
- 59open roles
- 35startups hiring
- 46%remote
Salary
Annual pay for this page’s roles that state a salary, in EUR. The typical range covers the middle half of those postings.
- €63Kmedian pay
- €62Ktypical range: lower
- €70Ktypical range: upper
Based on 9 postings stating pay in EUR.
Pay figures come from the 9 postings on this page that state a salary.
The hiring market
Berlin accounts for 48% of Germany's 124 open customer success and support roles.
Industries
Marketing and sales (9), fintech and payments (9) and commerce and retail (8) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in Berlin pay?
Typically EUR 61.5k to 70k a year, with a median of EUR 62.5k, where the posting states a salary.
Which startups are hiring customer success and support roles in Berlin?
Mateo (6 roles), Moss.Earth (4) and Leapsome (3) have the most; 35 startups are hiring in total.
Can I work remotely?
46% of these roles are remote; the rest are in Berlin.
Do I need to be junior?
Most roles are junior (41% of those that state a level), and 59% are junior or intern.