Customer Success & Support Jobs at Education Startups

There are 56 open customer success and support roles at 21 early-stage startups, 39% of them remote. Where pay is stated it is typically USD 77.0k to 125k, with a median of USD 109.5k.

What startups in education build

Startups here build schools, learning products and the services around them. Budgets are tight and buying decisions are slow, so companies grow by proving that something works. Roles mix teaching or curriculum knowledge with software, sales and a lot of patience.

Who is hiring customer success and support roles

Open roles by startup. Select a startup to see its jobs.

Salary

Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.

  • $110Kmedian pay
  • $77Ktypical range: lower
  • $125Ktypical range: upper

Based on 22 postings stating pay in USD.

Pay figures come from the 23 postings on this page that state a salary.

The hiring market

Experience

Most roles are director: 47% of those that state a level. 11% are junior or intern.

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

9 jobsSort

Questions people ask

How much do customer success and support jobs pay?

Typically USD 77.0k to 125k a year, with a median of USD 109.5k, where the posting states a salary.

Which startups are hiring customer success and support roles?

Rocketship (13 roles), 123fahrschule Holding GmbH (6) and Higher Digital (6) have the most; 21 startups are hiring in total.

Can I work remotely?

39% of these roles are remote.

Do I need to be director?

Most roles are director (47% of those that state a level), and 11% are junior or intern.

Are new roles coming in?

3 were posted this week.

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