Customer Success & Support Jobs at Cybersecurity Startups
There are 94 open customer success and support roles at 48 early-stage startups, 60% of them remote. Where pay is stated it is typically USD 97.5k to 160k, with a median of USD 125k.
What startups in cybersecurity build
Startups here build defences for cloud accounts, identity, code supply chains and threat detection. Customers buy on trust, so sales cycles are long and the engineering has to hold up under review. Employers often want people who have been on the defending side of a real incident.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 94open roles
- 48startups hiring
- 60%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $125Kmedian pay
- $98Ktypical range: lower
- $160Ktypical range: upper
Based on 18 postings stating pay in USD.
Pay figures come from the 18 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 97.5k to 160k a year, with a median of USD 125k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Aikido Security (6 roles), Tenex (6) and Sonatype (5) have the most; 48 startups are hiring in total.
Can I work remotely?
60% of these roles are remote.
Do I need to be senior?
Most roles are senior (38% of those that state a level), and 23% are junior or intern.
Are new roles coming in?
10 were posted this week.