Customer Success & Support Jobs at Biotech & Life Sciences Startups
There are 23 open customer success and support roles at 14 early-stage startups, 30% of them remote. Where pay is stated it is typically USD 70k to 170.5k, with a median of USD 165k.
What startups in biotech and life sciences build
Startups here work on therapeutics, diagnostics and the tools that speed up drug discovery. Timelines run on experiments and regulators rather than release cycles, so patience is part of the job. Hiring leans towards scientists and lab staff, with software roles built around the data they produce.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 23open roles
- 14startups hiring
- 30%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $165Kmedian pay
- $70Ktypical range: lower
- $171Ktypical range: upper
Based on 9 postings stating pay in USD.
Pay figures come from the 10 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 70k to 170.5k a year, with a median of USD 165k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Ketryx (4 roles), Collate (3) and House Rx (3) have the most; 14 startups are hiring in total.
Can I work remotely?
30% of these roles are remote.
Do I need to be junior?
Most roles are junior (50% of those that state a level), and 50% are junior or intern.