Customer Success & Support Jobs at UptimeAI

UptimeAI has 7 open customer success and support roles, 4 of them remote, alongside 8 other open roles.

About UptimeAI

UptimeAI provides predictive analytics and AI-driven solutions to optimize operational uptime and reduce downtime for industrial and enterprise clients. The company combines artificial intelligence with subject-matter expertise to identify equipment problems, adapt to changes, and provide prescriptive diagnoses.

Also hiring at UptimeAI

UptimeAI is also hiring in data and AI (4), engineering (2) and sales and business development (2).

Its roles are in Bengaluru, India (11), Dubai, UAE (2), remote (1) and San Francisco, CA, US (1).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

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Questions people ask

Can these roles be done remotely?

4 of the 7 open customer success and support roles at UptimeAI are remote.

What else is UptimeAI hiring for?

Data and AI, engineering, and sales and business development: 8 more roles.

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