Customer Success & Support Jobs at Tenex
Tenex has 6 open customer success and support roles, 6 of them remote, alongside 38 other open roles.
About Tenex
Tenex is an AI-native, automation-first Managed Detection and Response (MDR) provider that helps organizations improve their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. The company is a startup backed by investors including Crosspoint Capital Partners, Shield Capital, DTCP, Deepwork Capital, and the Florida Opportunity Fund, with a seed round led by Andreessen Horowitz.
Also hiring at Tenex
Tenex is also hiring in engineering (12), sales and business development (10), data and AI (6), operations (6), marketing and growth (2) and product (2).
Its roles are in Sarasota, FL, US (23), Kansas City, MO, US (22), remote (18) and Scottsdale, AZ, US (14).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
6 of the 6 open customer success and support roles at Tenex are remote.
What else is Tenex hiring for?
Engineering, sales and business development, data and AI, operations, marketing and growth, and product: 38 more roles.