Customer Success & Support Jobs at Ribbon AI
Ribbon AI has 2 open customer success and support roles, 2 of them remote, alongside 2 other open roles.
About Ribbon AI
Ribbon AI builds an always-on voice AI interviewer that screens job candidates in minutes and automatically identifies top talent. The company targets employers, including large customers in automotive, self-storage, logistics, and high-volume hiring, to help them reduce time-to-hire and scale recruiting without adding headcount.
The open roles
- Customer Success Lead: remote, Lead, posted 14 August 2026.
- Customer Success Manager: remote, posted 17 July 2026.
Also hiring at Ribbon AI
Ribbon AI is also hiring in marketing and growth (1) and sales and business development (1).
Its roles are in Toronto, Canada (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Ribbon AI are remote.
What else is Ribbon AI hiring for?
Marketing and growth and sales and business development: 2 more roles.