Customer Success & Support Jobs at Pivotal Health
Pivotal Health has 2 open customer success and support roles, 2 of them remote, alongside 26 other open roles.
About Pivotal Health
Pivotal Health provides a full-service Independent Dispute Resolution (IDR) platform that helps healthcare providers recover fair reimbursement. The platform combines software, data, and service to automate and simplify administrative-heavy reimbursement workflows, allowing providers to dispute underpaid claims with less administrative burden. It is AI-driven and used by hospital-based clients. The company was formerly known as Radix Health.
The open roles
- Principal Client Success Manager: remote, USD 150k to 170k, Lead, posted 21 August 2026.
- IT Support Specialist: remote, USD 110k to 130k, posted 31 July 2026.
Also hiring at Pivotal Health
Pivotal Health is also hiring in engineering (11), operations (6), sales and business development (4), finance and legal (3), data and AI (1) and marketing and growth (1).
Its roles are in Williamsburg, NY, US (19), remote (17), New York City, NY, US (17) and Santa Monica, CA, US (14).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Pivotal Health are remote.
What else is Pivotal Health hiring for?
Engineering, operations, sales and business development, finance and legal, data and AI, and marketing and growth: 26 more roles.