Customer Success & Support Jobs at CoLab Software
CoLab Software has 5 open customer success and support roles, 5 of them remote, alongside 23 other open roles.
About CoLab Software
CoLab Software provides an AI-powered design review platform for engineering teams. The platform runs virtual design reviews, captures expert feedback, and automates issue tracking. It uses AI to annotate files and surface insights, helping teams make engineering decisions faster. The company focuses on mechanical engineering teams, aiming to help them bring products to market sooner.
Also hiring at CoLab Software
CoLab Software is also hiring in engineering (10), sales and business development (8), marketing and growth (2), people and talent (2) and operations (1).
Its roles are in remote (27), Toronto, Canada (1) and Boston, MA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
5 of the 5 open customer success and support roles at CoLab Software are remote.
What else is CoLab Software hiring for?
Engineering, sales and business development, marketing and growth, people and talent, and operations: 23 more roles.