Data & AI Jobs at Bernard

Bernard provides software for appliance repair companies. The software answers phone calls, books jobs, and pre-identifies the parts needed for repairs before a technician is dispatched. It also recognizes job types such as warranty, redo, or escalation and applies the company's pricing, coverage, and service-area rules. Bernard states that its software helps improve first-visit fix rates.

Bernard is also hiring in engineering (3), customer success and support (1) and sales and business development (1).

Its roles are in New York City, NY, US (5).

The data is messy and there is not much of it yet. You build the pipeline, train the model, then explain the result to a founder in plain words. Large employers give you a clean warehouse and one narrow question, while here you pick the question too.