Field Integration Specialist at RISA Labs
RISA Labs is hiring a Field Integration Specialist in New York City, NY, US. On-site.
About RISA Labs
RISA Labs builds an AI-powered operating system for oncology that automates clinical and administrative workflows. It is designed to help cancer care teams reduce treatment delays, improve approval rates, and accelerate care delivery by coordinating tasks across systems and making decisions explainable and auditable. The platform includes action models, an intelligence layer, and configurability for traceability.
Field Integration Specialist job description
About the Role
Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You'll be embedded within oncology and radiology practices — delivering hands-on training, building lasting trust with clinical teams, and ensuring Risa workflows (prior auth, radiology, medical oncology, and claims) are adopted with confidence.
Reports to: Head of Customer Success
Salary
- New York: 100K-120k
- New Jersey: 80-90k
- Nashville: 75-85k
What You'll Do
- Deliver in-person training and implementation support at customer sites
- Be the trusted, go-to resource for clinical and administrative teams on the ground
- Identify workflow gaps, troubleshoot in real time, and coordinate escalations with Product and Support
- Develop and maintain teaching materials that complement Risa's existing resources
- Share structured field feedback to improve training programs and customer outcomes
- Stay current on clinical trends in oncology and radiology
What We're Looking For
- Bachelor's degree in healthcare related field, health informatics — or equivalent clinical experience
- Proven track record delivering in-person clinical training to healthcare teams in real-world settings
- Strong communicator: able to translate complex workflows into simple, usable guidance
- Organized and self-directed; comfortable managing a field schedule independently
- Experience with oncology, radiology, or medical billing workflows strongly preferred
- Based in or able to relocate to New York or Tennessee; regular onsite presence required
Why Risa Labs
- AI-driven healthcare technology with real clinical impact
- A field-first role with autonomy — you own your relationships and your outcomes
- Collaborative, mission-driven culture with room to grow
- Competitive compensation and benefits
Apply now
Applications go straight to RISA Labs. We never sit between you and the employer.
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