Forward Deployed Engineer at SuperDial
SuperDial is hiring a Forward Deployed Engineer in Burlingame, CA, US. Remote. Pay: USD 125k-160k/yr.
About SuperDial
SuperDial provides voice AI agents for healthcare revenue cycle management. The platform automates tasks such as prior authorizations, claim status checks, and eligibility verification by working across payer interfaces including phone, portals, APIs, and EDI. It is designed for revenue cycle teams and healthcare providers, returning data in real time for use in EHR or RCM systems.
Forward Deployed Engineer job description
We’re looking for a Forward Deployed Engineer with strong Python experience and a product mindset. You’ll work closely with our customers to design and build the core infrastructure that powers our AI-first RCM platform. You’ll have a front-row seat to user feedback and help shape not just the tech, but the product itself.
About the Role:
Design and implement backend services and APIs using Python (FastAPI or similar)
Work directly with customers to understand needs, gather feedback, and build solutions
Integrate LLMs and AI agents into operational workflows
Own system design decisions related to performance, reliability, and scale
Lead technical projects from architecture through deployment
Collaborate cross-functionally with Product, AI, and Ops teams
Help shape engineering best practices, mentoring junior developers as we grow
About You:
3+ years of backend engineering experience, with deep Python expertise
Strong background in building and scaling APIs, services, and distributed systems
Proven ability to work closely with end users and translate feedback into product improvements
Experience with modern infrastructure (Docker, cloud platforms, CI/CD)
Familiarity with databases (PostgreSQL preferred) and async programming
Bonus: experience in AI, LLMs, or healthcare tech (especially RCM)
Bonus: startup or 0→1 experience
Why Join SuperDial
High ownership: your work will directly impact our customers and business
Deep customer connection: work closely with real users to ship fast and iterate
Mission-driven team: solving real, painful problems in US healthcare
Competitive compensation, early equity, and full benefits
Who we are:
SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare!
The base salary for this role ranges from $125,000 to 160,000, depending on experience, skill set, and fit. We also offer equity and benefits as part of our total compensation package. Final offers may vary based on experience and qualifications - we’re always open to exceptional talent.
Apply now
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