Posted on:September 25, 2024

Founding Engineer at Applied Labs

Applied Labs is hiring a Founding Engineer in New York City, NY, US. On-site. Pay: USD 160k-300k/yr.

About Applied Labs

Applied Labs provides an AI customer experience (CX) platform that deploys AI agents to handle complex customer support and operational workflows across chat, email, and voice. The platform is designed to automate tickets, maintain high customer satisfaction, and turn conversations into actionable insights and outcomes, with outcome-based pricing. The company is based in New York City and describes itself as building a platform for reliable AI agents that automate complex work.

Founding Engineer job description

About us

  • At Applied Labs, we’re building the platform for reliable AI agents that automate complex work. We are primarily an in-person company based in New York City.

Why this could be a fit

  • Trajectory: 10x growth in 4 months; strong momentum.

  • Ownership: High autonomy; own systems end‑to‑end.

  • Challenging problems: Design novel, reliable solutions for complex tasks.

  • Team quality: Early team from Harvard, MIT, Gemini, Meta.

What you’ll do

  • Own core agent systems from idea to production: orchestration, tool‑use, planning, memory, evals.

  • Architect for reliability: design agent loops and guardrails that hold up under real‑world edge cases.

  • Ship fast, learn faster: run experiments, measure outcomes, iterate weekly.

  • Collaborate tightly with the founders in NYC to set product direction, quality bars, and engineering culture.

  • Set the blueprint: your design decisions, documents, and code style become the standard for future hires.

You might thrive in this role if you:

  • Have shipped production systems end‑to‑end and love owning outcomes.

  • Care deeply about reliability, not just demos - tests, evals, and metrics matter to you.

  • Are product‑minded: you ask “what does the user need?” and then build the simplest thing that works.

  • Prefer in‑person collaboration and fast decision cycles.

  • Want to help define the engineering culture at a company that’s scaling quickly.

Our tools

  • We currently build with Python, Go, React, Clickhouse, K8s, Bazel, Postgres, GCP, Modal

  • We hire for ability, not checklists.

Compensation & benefits

  • Competitive salary + significant equity

  • Flexible (Unlimited) Paid Time Off

  • Medical, Dental, and Vision benefits for you and your family

  • Fancy lunches (think Nubiani), as well as snacks, coffee, or boba that always hits the spot

  • Relocation support to NYC if needed.

Apply

Apply now

Applications go straight to Applied Labs. We never sit between you and the employer.

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