Lead Customer Success & Support Jobs at Startups
There are 96 open lead customer success and support roles at 87 early-stage startups, 46% of them remote. Where pay is stated it is typically USD 139.5k to 175k, with a median of USD 160k.
Who is hiring lead customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 96open roles
- 87startups hiring
- 46%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $160Kmedian pay
- $140Ktypical range: lower
- $175Ktypical range: upper
Based on 24 postings stating pay in USD.
Pay figures come from the 30 postings on this page that state a salary.
The hiring market
Industries
Fintech and payments (14), healthcare (10) and marketing and sales (7) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
How much do lead customer success and support jobs pay?
Typically USD 139.5k to 175k a year, with a median of USD 160k, where the posting states a salary.
Which startups are hiring lead customer success and support roles?
Pave Bank (3 roles), Attain (2) and Brandlight (2) have the most; 87 startups are hiring in total.
Can I work remotely?
46% of these roles are remote.
Are new roles coming in?
3 were posted this week.