Customer Success & Support Jobs at Startups in United States
the United States has 875 open customer success and support roles at 535 early-stage startups, and 46% of them are remote. Where pay is stated it is typically USD 95k to 157.5k, with a median of USD 125k. 58 roles are new this week.
Who is hiring customer success and support roles in the United States
Open roles by startup. Select a startup to see its jobs.
- 875open roles
- 535startups hiring
- 46%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $125Kmedian pay
- $95Ktypical range: lower
- $158Ktypical range: upper
Based on 469 postings stating pay in USD.
Pay figures come from the 472 postings on this page that state a salary.
The hiring market
United States has 53% of all 1,645 open customer success and support roles on this site.
Industries
Healthcare (131), fintech and payments (108) and developer tools (70) startups have most of the openings.
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs in the United States pay?
Typically USD 95k to 157.5k a year, with a median of USD 125k, where the posting states a salary.
Which startups are hiring customer success and support roles in the United States?
Rocketship (11 roles), Campfire (YC W22) (8) and OpenLoop Health (7) have the most; 535 startups are hiring in total.
Can I work remotely?
46% of these roles are remote; the rest are in the United States.
Do I need to be senior?
Most roles are senior (34% of those that state a level), and 20% are junior or intern.
Are new roles coming in?
58 were posted this week.