Customer Success & Support Jobs at Guidehealth
Guidehealth has 6 open customer success and support roles, 6 of them remote, alongside 46 other open roles.
About Guidehealth
Guidehealth is a healthcare company that provides an AI-powered platform designed to make healthcare more affordable. The platform uses clinical intelligence, predictive analytics, and human empathy to close gaps in care and support patients outside the exam room. Its offerings include predictive intelligence, an AI tool called RoseConnect, and Healthguides, which include nurses and other staff who help turn guidance into action. The company also focuses on benefits enablement and works with providers to deliver value-based, outcome-focused care.
Also hiring at Guidehealth
Guidehealth is also hiring in healthcare and care services (43), engineering (1), operations (1) and product (1).
Its roles are in Atlanta, GA, US (9), Chicago, IL, US (5), Dallas, TX, US (4) and Philadelphia, PA, US (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
6 of the 6 open customer success and support roles at Guidehealth are remote.
What else is Guidehealth hiring for?
Healthcare and care services, engineering, operations, and product: 46 more roles.