Customer Success & Support Jobs at Startups in California, US

California, US has 200 open customer success and support roles at 138 early-stage startups, and 34% of them are remote. Where pay is stated it is typically USD 120k to 175k, with a median of USD 143.7k. 13 roles are new this week.

Who is hiring customer success and support roles in California, US

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  • 200open roles
  • 138startups hiring
  • 34%remote

Salary

Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.

  • $144Kmedian pay
  • $120Ktypical range: lower
  • $175Ktypical range: upper

Based on 127 postings stating pay in USD.

Pay figures come from the 127 postings on this page that state a salary.

The hiring market

California, US accounts for 23% of United States's 874 open customer success and support roles.

Industries

Fintech and payments (25), AI and machine learning (25) and developer tools (21) startups have most of the openings.

Experience

Most roles are lead: 25% of those that state a level. 14% are junior or intern.

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

Experience level

Open roles by the experience the posting asks for.

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Questions people ask

How much do customer success and support jobs in California, US pay?

Typically USD 120k to 175k a year, with a median of USD 143.7k, where the posting states a salary.

Which startups are hiring customer success and support roles in California, US?

Campfire (YC W22) (5 roles), Rocketship (5) and Bobyard (4) have the most; 138 startups are hiring in total.

Can I work remotely?

34% of these roles are remote; the rest are in California, US.

Do I need to be lead?

Most roles are lead (25% of those that state a level), and 14% are junior or intern.

Are new roles coming in?

13 were posted this week.

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