Customer Success & Support Jobs at Fintech & Payments Startups
There are 209 open customer success and support roles at 111 early-stage startups, 44% of them remote. Where pay is stated it is typically USD 100k to 160k, with a median of USD 135k.
What startups in fintech and payments build
Startups here rebuild one slice of banking, accounting or payments with newer technology. Moving money means regulators, audits and a low tolerance for bugs. Roles pair engineering with compliance knowledge, and employers often want both in one person.
Who is hiring customer success and support roles
Open roles by startup. Select a startup to see its jobs.
- 209open roles
- 111startups hiring
- 44%remote
Salary
Annual pay for this page’s roles that state a salary, in USD. The typical range covers the middle half of those postings.
- $135Kmedian pay
- $100Ktypical range: lower
- $160Ktypical range: upper
Based on 80 postings stating pay in USD.
Pay figures come from the 93 postings on this page that state a salary.
The hiring market
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
How much do customer success and support jobs pay?
Typically USD 100k to 160k a year, with a median of USD 135k, where the posting states a salary.
Which startups are hiring customer success and support roles?
Campfire (YC W22) (10 roles), DualEntry (5) and FreedomPay (5) have the most; 111 startups are hiring in total.
Can I work remotely?
44% of these roles are remote.
Do I need to be junior?
Most roles are junior (30% of those that state a level), and 30% are junior or intern.
Are new roles coming in?
14 were posted this week.