Posted on:June 2, 2026
Technical Customer Success Manager (New York) at Merkle Science
Merkle Science is hiring a Technical Customer Success Manager (New York) in New York City, NY, US. Hybrid. Pay: USD 20k-40k/yr.
About Merkle Science
Merkle Science provides a blockchain analytics and risk intelligence platform for cryptocurrency compliance, threat detection, and forensic investigations. Its tools help businesses, banks, and government agencies monitor transactions for AML, KYC, and CFT compliance, trace illicit cryptocurrency activity, and run custom analytics for large-scale investigations. The platform covers 10,000+ assets and 200 bridges, and includes an AI-powered analytics solution for protocols.
Technical Customer Success Manager (New York) job description
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
🙋What You Should Have
· At least 4+ years of prior Account management experience.
· Previous crypto/blockchain experience a big plus but not necessary. Perhaps you enjoy this in your spare time? Even better!
· Previous compliance/finance experience also a big plus.
· Proven sales track record.
· Exceptionally strong relationship and people management capabilities.
· A creative problem solver, results driven and self-motivated.
· Possesses a resilient personality, proactive and reacts well under pressure.
· Ability to handle changing requirements and unforeseen issues as they arise, rapidly and positively in a timely manner.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance. We regularly host team-building sessions and encourage discussions around mental health.
We reward talent and believe in acknowledging people for their contributions. We offer industry-leading compensation, along with generous equity. As a rapidly growing business, there are endless opportunities to grow your career with Merkle Science.
Apply now
Applications go straight to Merkle Science. We never sit between you and the employer.
Apply now ↗
