Your mission

As a (Junior) Customer Value Manager, you are a trusted partner to our customers. Together, you ensure that Building Radar becomes an integral part of their sales organization and delivers measurable business impact. Depending on your experience, you will gradually take on more responsibility and grow into a strategic advisor for your customer portfolio.

• Lead Customer Success: Guide customers from kick-off through long-term partnership, ensuring they achieve lasting success with Building Radar.
• Translate Strategy into Action: Turn customer business goals into practical workflows, best practices, and scalable use cases.
• Enable Customer Excellence: Deliver onboarding sessions, workshops, and enablement programs that empower customers to integrate Building Radar into their daily sales processes.
• Drive Customer Growth: Build trusted relationships, identify growth opportunities, and contribute to customer retention and expansion.
• Create Measurable Impact: Analyze customer workflows and platform usage to help customers improve performance and achieve a measurable ROI.
• Be the Voice of the Customer: Partner closely with Product and Engineering, bringing customer feedback into the continuous evolution of our platform.
• Become AI Native: Leverage AI to improve your own productivity while helping customers adopt AI-powered workflows that transform the way they sell.

Your profile

Your Profile

You're passionate about AI, modern B2B software, and working closely with customers. You enjoy helping companies work smarter, make better decisions, and rethink the way they sell. Whether you're just starting your career or already have a few years of professional experience, what matters most is your curiosity, growth mindset, and ambition to create real customer value.

We're looking for:

• Relevant Experience: You've successfully completed your degree and gained relevant practical experience through your first full-time role, internships, or working student positions. Experience in Customer Success, Consulting, Project Management, (Key) Account Management, or a similar customer-facing role is a plus.
• Fast Learner: Experience in B2B, SaaS, Tech, or a startup environment is a plus. More importantly, you're quick to understand complex topics, learn new products and industries, and enjoy continuously expanding your knowledge.
• Business & Customer Mindset: You enjoy understanding business models, advising customers, and developing sustainable solutions together.
• Stakeholder Management: You communicate confidently with different stakeholders and build trusted relationships across all levels.
• Organization & Ownership: You're able to prioritize effectively, stay organized in a fast-paced environment, and take ownership of your work.
• Analytical Thinking: You enjoy solving problems with data and strive to create measurable value for customers.
• Communication: You communicate confidently in both German and English and feel comfortable presenting to customers and internal stakeholders.
• Growth Mindset: You're eager to learn, take on responsibility, and grow as part of an ambitious AI-native company.
• Travel: You're happy to travel occasionally for customer workshops and on-site meetings.

Why us?

• Shape the Revolution: Work with cutting-edge technology to drive the digital transformation of the construction industry and leave a lasting impact.
• Worldwide Vibes: Join a highly motivated team of professionals from over 11 nations – we believe global diversity fuels creativity and innovation.
• Hybrid Work Model: Enjoy the perfect balance of team spirit in our office and the flexibility of working from home.
• Unlimited Vacation: We prioritize trust over control. Take the time you need to recharge and return with fresh ideas to tackle new challenges.
• Investing in Your Future (VWL): We support your long-term wealth building with up to €40/month (for full-time, permanent employees) paid directly into a savings plan of your choice.
• Financial Incentives: In addition to a fair base salary, we reward your success through variable compensation and special bonuses.
• Development Budget: We invest in your growth! You receive an annual development budget of €1,000 for training, tools, and professional courses.
• Cool Events: From mountain weekends and Oktoberfest visits to off-sites and go-kart racing – we believe in celebrating our success together.
• Sport is our Passion: Use our in-house gym or benefit from our EGYM Wellpass subsidy (we cover over 50%) to stay fit and healthy.
• You’ll Never Walk Alone: To ensure a smooth start, our Buddy Program pairs you with an experienced mentor during your onboarding.
• Family & Pet Friendly: We foster a warm and welcoming atmosphere for both your family and your four-legged friends.
• Referral Program: Help us grow! For every successful referral of a friend or acquaintance, you can earn a bonus of up to €2,000.