Customer Success & Support Jobs at Urbvan
Urbvan has 2 open customer success and support roles, alongside 8 other open roles.
About Urbvan
Urbvan is a technology-based mobility company that operates a shared transportation network through an app. It offers corporate shuttle services for companies, as well as intercity and intracity van travel, and vehicle rentals. The vans include WiFi, GPS, and video surveillance, and the platform optimizes routes and allows real-time changes. The service is aimed at businesses, travelers, and driver partners, and is designed to reduce vehicle traffic in cities.
The open roles
- Coordinador/a de Costumer Experience Matutino: Mexico City, posted 9 September 2026.
- Ejecutivo de Atención A Clientes Medios Escritos (Matutino): Mexico City, posted 7 September 2026.
Also hiring at Urbvan
Urbvan is also hiring in operations (5), field and trades (1), finance and legal (1) and people and talent (1).
Its roles are in Mexico City, Mexico (10).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Urbvan hiring for?
Operations, field and trades, finance and legal, and people and talent: 8 more roles.