Customer Success & Support Jobs at unitQ
unitQ has 2 open customer success and support roles, alongside 4 other open roles.
About unitQ
unitQ is an AI-powered quality intelligence platform. It unifies customer feedback from public and private channels and uses AI to turn that feedback into real-time insights, helping businesses monitor and improve product quality, connect customer signals to business outcomes, and act before key performance indicators change. The platform is designed for organizations to use across teams as a single source of truth for quality.
The open roles
- Customer Engagement Analyst: San Francisco, USD 80k to 130k, posted 28 May 2026.
- Customer Support Specialist: San Francisco, posted 26 January 2022.
Also hiring at unitQ
unitQ is also hiring in engineering (2), product (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (5) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is unitQ hiring for?
Engineering, product, and sales and business development: 4 more roles.