Customer Success & Support Jobs at Tin Can
Tin Can has 2 open customer success and support roles, alongside 17 other open roles.
About Tin Can
Tin Can makes a screen-free Wi-Fi landline phone for kids. The device allows voice calls only to contacts approved by parents, such as family and friends, with no texting or access to strangers. It is aimed at families who want a simpler, safer alternative to smartphones for their children.
The open roles
- Director of Customer Experience: Seattle, USD 160k to 180k, Director, posted 10 September 2026.
- Technical Customer Experience Specialist: Seattle, USD 75k to 85k, posted 27 May 2026.
Also hiring at Tin Can
Tin Can is also hiring in engineering (4), product (4), design (3), marketing and growth (3), finance and legal (1) and operations (1).
Its roles are in Seattle, WA, US (19) and New York City, NY, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Tin Can hiring for?
Engineering, product, design, marketing and growth, finance and legal, and operations: 16 more roles.