Customer Success & Support Jobs at specter automation GmbH

specter automation GmbH has one open customer success and support role, fully remote, alongside 2 other open roles.

About specter automation GmbH

specter automation GmbH develops construction management software. The software supports weekly planning, communication, and documentation on construction sites. It uses 3D models to link building components with relevant information such as work steps, quantities, and status, enabling quick planning. Users can share progress and weekly plans through automatically colored 3D and 2D views, and generate component-based documentation and customized reports.

The open role

Also hiring at specter automation GmbH

specter automation GmbH is also hiring in sales and business development (2).

Its roles are in remote (3) and Köln, Germany (3).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

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Questions people ask

Where is the customer success and support job at specter automation GmbH?

It is remote.

What else is specter automation GmbH hiring for?

Sales and business development: 2 more roles.

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