Customer Success & Support Jobs at Sonatype
Sonatype has 5 open customer success and support roles, 3 of them remote, alongside 28 other open roles.
About Sonatype
Sonatype provides software supply chain security and governance tools, helping engineering teams manage and secure open source components, containers, models, and SBOMs. It offers intelligence and automation to control what developers and AI agents use in production, and is the creator of Nexus Repository.
Also hiring at Sonatype
Sonatype is also hiring in engineering (14), data and AI (6), sales and business development (5), product (2) and operations (1).
Its roles are in remote (24), Hyderabad, India (9), Colombia (8) and Germany (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Can these roles be done remotely?
3 of the 5 open customer success and support roles at Sonatype are remote.
What else is Sonatype hiring for?
Engineering, data and AI, sales and business development, product, and operations: 28 more roles.