Customer Success & Support Jobs at Signal 1

Signal 1 has one open customer success and support role, in Toronto, alongside 5 other open roles.

About Signal 1

Signal 1 is a startup that provides a technology platform to help health systems adopt artificial intelligence. Its first product, the AI Management System (AIMS), gives health system leaders visibility and control over their AI portfolios, covering predictive and generative AI applications and adding guardrails to reduce risks. The company is expanding into agent management to support agentic AI in healthcare. Signal 1 has about 30 employees and deployments at a growing number of top-20 US and Canadian health systems. It was founded by Tomi Poutanen and Mara Lederman with early backing from Geoffrey Hinton.

The open role

Also hiring at Signal 1

Signal 1 is also hiring in engineering (2), data and AI (1), finance and legal (1) and marketing and growth (1).

Its roles are in Toronto, Canada (5).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

1 jobSort

Questions people ask

Where is the customer success and support job at Signal 1?

Toronto.

What else is Signal 1 hiring for?

Engineering, data and AI, finance and legal, and marketing and growth: 5 more roles.

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