Customer Success & Support Jobs at Shypple
Shypple has 2 open customer success and support roles, alongside 8 other open roles.
About Shypple
Shypple is a digital freight forwarding company. It provides an online platform that gives importers and exporters of dry, fresh, and perishable goods real-time visibility into their supply chain, including container tracking, booking, planning, delivery, and communication. The company combines its platform with personal service to simplify shipping for its customers.
The open roles
- Customer Service Specialist (Supplier Onboarding & Support): Shenzhen, posted 4 June 2026.
- Customer Service Specialist (Supplier Onboarding & Support): Shanghai, posted 4 June 2026.
Also hiring at Shypple
Shypple is also hiring in operations (6), engineering (1) and sales and business development (1).
Its roles are in Rotterdam, Netherlands (4), Shenzhen, China (3), Shanghai, China (2) and Hong Kong SAR China (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
What else is Shypple hiring for?
Operations, engineering, and sales and business development: 8 more roles.