Customer Success & Support Jobs at shyftplan GmbH

shyftplan provides cloud-based, AI-supported shift planning software for companies. The software automates shift planning and is scalable to thousands of employees and complex shift models. It includes absence management, working time accounts, employee data and rights management, qualification matrices and verification, and compliance auditing of qualification coverage. The software integrates with SAP SuccessFactors. The solution targets application areas such as process industry, variant production, individual production, and series production, and serves roles like plant and production managers and IT infrastructure.

shyftplan GmbH is also hiring in sales and business development (6), operations (3), engineering (1) and marketing and growth (1).

Its roles are in Berlin, Germany (10) and Stuttgart, Germany (1).

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.