Customer Success & Support Jobs at Sapien
No customer success and support roles are open at Sapien at the moment. The nearest open roles are linked below.
About Sapien
Sapien provides AI-powered analytics for finance and operations teams. The platform connects to ERP and general ledger systems such as SAP, NetSuite, Snowflake, BigQuery, Excel, Salesforce, Sage, Redshift, and Databricks, and analyzes transaction-level data to deliver autonomous insights that explain why something happened, not just what happened. The company is building toward an autonomous CFO by automating financial workflows, and partners with businesses in manufacturing, healthcare, restaurants, and large enterprises.
Also hiring at Sapien
Sapien is also hiring in engineering (4), operations (3), marketing and growth (2) and sales and business development (2).
Its roles are in New York City, NY, US (11).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.