Customer Success & Support Jobs at Rundoo
Rundoo has 2 open customer success and support roles, 2 of them remote, alongside 8 other open roles.
About Rundoo
Rundoo provides an AI-powered point-of-sale platform for independent supply stores, including hardware stores, garden centers, farm and feed stores, paint stores, and lumber yards. The platform aims to help these stores modernize, make smarter purchasing and pricing decisions, and reduce busywork. It is used by over 500 independent stores.
The open roles
- Product Support Specialist: remote, USD 83k, posted 23 July 2026.
- Implementation Manager: remote, USD 82k to 111k, posted 27 April 2026.
Also hiring at Rundoo
Rundoo is also hiring in marketing and growth (2), sales and business development (2), engineering (1), operations (1), people and talent (1) and product (1).
Its roles are in Redwood City, CA, US (5), Chicago, IL, US (4) and Manila, Philippines (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at Rundoo are remote.
What else is Rundoo hiring for?
Marketing and growth, sales and business development, engineering, operations, people and talent, and product: 8 more roles.