Customer Success & Support Jobs at RISA Labs
RISA Labs has one open customer success and support role, in New York City, alongside 1 other open role.
About RISA Labs
RISA Labs builds an AI-powered operating system for oncology that automates clinical and administrative workflows. It is designed to help cancer care teams reduce treatment delays, improve approval rates, and accelerate care delivery by coordinating tasks across systems and making decisions explainable and auditable. The platform includes action models, an intelligence layer, and configurability for traceability.
The open role
- Field Integration Specialist: New York City, posted 21 April 2026.
Also hiring at RISA Labs
RISA Labs is also hiring in data and AI (1).
Its roles are in New York City, NY, US (1) and Palo Alto, CA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at RISA Labs?
New York City.
What else is RISA Labs hiring for?
Data and AI: 1 more role.