Customer Success & Support Jobs at Plug
Plug has one open customer success and support role, in Los Angeles, paying USD 110k to 120k a year, alongside 14 other open roles.
About Plug
Plug is an automotive fintech company that operates a marketplace for used electric vehicles (EVs). Its platform lets consumers receive an instant cash offer for their EV, with pickup, payment, and title transfer handled end-to-end. Dealers across the United States bid in real time on inventory sourced from consumers, dealers, and commercial partners. The company focuses exclusively on EVs rather than adapting legacy automotive systems. Founded in 2023 and led by former Tesla executives, Plug reports facilitating $100 million in EV sales and is backed by a $20 million Series A from Lightspeed Venture Partners.
The open role
- Customer Experience Manager: Los Angeles, USD 110k to 120k, posted 9 July 2026.
Also hiring at Plug
Plug is also hiring in engineering (3), product (3), sales and business development (3), data and AI (1), hardware and science (1) and marketing and growth (1).
Its roles are in Los Angeles, CA, US (15).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Plug?
Los Angeles.
How much does it pay?
USD 110k to 120k a year, as stated in the posting.
What else is Plug hiring for?
Engineering, product, sales and business development, data and AI, hardware and science, and marketing and growth: 12 more roles.