Customer Success & Support Jobs at Plain
Plain has one open customer success and support role, fully remote, paying USD 150k to 180k a year, alongside 6 other open roles.
About Plain
Plain is an AI support infrastructure for B2B teams. It provides composable tools to build customer support workflows, with options for no-code or full-code customization. The platform includes an autonomous support agent called ARI and features to answer questions, orchestrate agents, and learn from insights.
The open role
- Support Engineer (SF): remote, USD 150k to 180k, posted 10 April 2026.
Also hiring at Plain
Plain is also hiring in engineering (4), marketing and growth (1) and sales and business development (1).
Its roles are in San Francisco, CA, US (4) and London, UK (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Plain?
It is remote.
How much does it pay?
USD 150k to 180k a year, as stated in the posting.
What else is Plain hiring for?
Engineering, marketing and growth, and sales and business development: 6 more roles.