Customer Success & Support Jobs at Pattern Data
Pattern Data has 2 open customer success and support roles, alongside 5 other open roles.
About Pattern Data
Pattern Data provides software for mass tort litigation. Its platform turns individual case reviews into a structured inventory, helps legal teams apply litigation-specific criteria, re-evaluate cases as requirements change, compare case strength across a docket, and generate settlement-ready submissions. It is an AI-powered platform that automates case analysis, documentation, and valuation for mass tort litigation, settlement analytics, and claims processing.
The open roles
- Senior Client Success Manager: Charlotte, USD 105k to 135k, Senior, posted 16 April 2026.
- Client Success Manager: Charlotte, USD 80k to 105k, posted 3 April 2026.
Also hiring at Pattern Data
Pattern Data is also hiring in engineering (2), data and AI (1), finance and legal (1) and sales and business development (1).
Its roles are in remote (3), Charlotte, NC, US (2), Richmond, VA, US (1) and Pittsburgh, PA, US (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
What else is Pattern Data hiring for?
Engineering, data and AI, finance and legal, and sales and business development: 5 more roles.