Customer Success & Support Jobs at Noibu
Noibu has one open customer success and support role, fully remote, paying CAD 100k to 120k a year, alongside 3 other open roles.
About Noibu
Noibu provides an AI analytics and monitoring platform for ecommerce. It captures site visits to identify broken, slow, or confusing elements, non-compliance, and ad spend leaks, and uses supervised AI agents to help retailers increase conversions. The platform offers features such as CRO, ROAS, ADA compliance, A/B testing, session replays, and performance error monitoring.
The open role
- Manager, Mid-Market Customer Success: remote, CAD 100k to 120k, posted 3 July 2026.
Also hiring at Noibu
Noibu is also hiring in sales and business development (2) and engineering (1).
Its roles are in Ottawa, Canada (4).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Noibu?
It is remote.
How much does it pay?
CAD 100k to 120k a year, as stated in the posting.
What else is Noibu hiring for?
Sales and business development and engineering: 3 more roles.