Customer Success & Support Jobs at Niricson

Niricson has one open customer success and support role, in Vancouver, paying USD 95k to 110k a year, alongside 7 other open roles.

About Niricson

Niricson provides digital infrastructure condition assessment services for assets such as hydro dams, spillways, bridges, and airfields. Its AI-backed platform AUTOSPEX detects, quantifies, and tracks concrete defects (cracks, spalling, alkali-aggregate reaction) and monitors defect progression over time. The company also offers a drone concrete sounding hammer for inspections and serves asset owners in the hydro, transportation, and energy sectors.

The open role

Also hiring at Niricson

Niricson is also hiring in engineering (3), sales and business development (2), field and trades (1) and marketing and growth (1).

Its roles are in Los Angeles, CA, US (2), United Kingdom (1), Vancouver, Canada (1) and Montréal, Canada (1).

What customer success and support work involves at an early-stage startup

At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.

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Questions people ask

Where is the customer success and support job at Niricson?

Vancouver.

How much does it pay?

USD 95k to 110k a year, as stated in the posting.

What else is Niricson hiring for?

Engineering, sales and business development, field and trades, and marketing and growth: 7 more roles.

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