Customer Success & Support Jobs at Mosaic
Mosaic has one open customer success and support role, in New York City, alongside 6 other open roles.
About Mosaic
Mosaic is an AI-powered deal modeling platform for private markets. It automates and standardizes core deal analyses such as leveraged buyouts (LBOs) and discounted cash flow (DCF) models. The platform combines deterministic, rules-based calculations with AI-powered ingestion and agentic workflows to generate replicable, audit-ready outputs in Excel, PDF, and PowerPoint. It is used by private equity, private credit, and investment banking teams.
The open role
- Deployment Strategist: New York City, posted 17 August 2026.
Also hiring at Mosaic
Mosaic is also hiring in sales and business development (4), engineering (1) and marketing and growth (1).
Its roles are in New York City, NY, US (6) and London, UK (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Mosaic?
New York City.
What else is Mosaic hiring for?
Sales and business development, engineering, and marketing and growth: 6 more roles.