Customer Success & Support Jobs at ModernFi
ModernFi has one open customer success and support role, fully remote, paying USD 140k to 200k a year, alongside 7 other open roles.
About ModernFi
ModernFi operates institution-owned deposit networks for U.S. financial institutions. These networks help financial institutions provide reciprocal deposit insurance, optimize funding, and improve profitability. ModernFi's services are used by over 700 U.S. financial institutions.
The open role
- Regional Director: remote, USD 140k to 200k, Director, posted 26 August 2026.
Also hiring at ModernFi
ModernFi is also hiring in engineering (4), sales and business development (2) and product (1).
Its roles are in New York City, NY, US (8) and remote (3).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Experience level
Open roles by the experience the posting asks for.
Questions people ask
Where is the customer success and support job at ModernFi?
It is remote.
How much does it pay?
USD 140k to 200k a year, as stated in the posting.
What else is ModernFi hiring for?
Engineering, sales and business development, and product: 7 more roles.