Customer Success & Support Jobs at Mercanis
Mercanis has one open customer success and support role, in Berlin, alongside 16 other open roles.
About Mercanis
Mercanis is an AI-powered procurement platform that automates sourcing, supplier management, and contract management. It provides features such as procurement intake, AI-driven sourcing, and supplier record management for procurement teams.
The open role
- Product Success Manager (m/f/d): Berlin, posted 14 April 2025.
Also hiring at Mercanis
Mercanis is also hiring in sales and business development (6), engineering (3), marketing and growth (3), operations (2), data and AI (1) and finance and legal (1).
Its roles are in Berlin, Germany (15), London, UK (4), Spain (3) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Where is the customer success and support job at Mercanis?
Berlin.
What else is Mercanis hiring for?
Sales and business development, engineering, marketing and growth, operations, data and AI, and finance and legal: 16 more roles.