Customer Success & Support Jobs at MedScout
MedScout has 2 open customer success and support roles, 2 of them remote, alongside 3 other open roles.
About MedScout
MedScout is a medical device sales intelligence platform. It provides data on patient claims, procedures, diagnoses, prescriptions, reimbursement, affiliations, and referrals to help medical technology companies find sales opportunities, plan territories, and align their commercial teams. The platform combines claims data, public domain data, proprietary data, and customer CRM data, and updates monthly.
The open roles
- Customer Support & Enablement Specialist: remote, posted 14 August 2026.
- Customer Success Manager: remote, posted 30 March 2026.
Also hiring at MedScout
MedScout is also hiring in sales and business development (2) and data and AI (1).
Its roles are in United States (5) and remote (5).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
2 of the 2 open customer success and support roles at MedScout are remote.
What else is MedScout hiring for?
Sales and business development and data and AI: 3 more roles.