Customer Success & Support Jobs at Matic
Matic has 2 open customer success and support roles, 1 of them remote, alongside 5 other open roles.
About Matic
Matic is a digital insurance marketplace that lets users compare home, auto, pet, umbrella, and jewelry insurance quotes from a network of A-rated carriers. It also works with distribution partners in industries such as mortgage origination, banking, and auto financing to integrate insurance into their customer experiences.
The open roles
- Licensed Insurance Agent, Retention: Columbus, posted 1 September 2026.
- Partner Success Manager: remote, USD 95k to 119.6k, posted 31 August 2026.
Also hiring at Matic
Matic is also hiring in sales and business development (4) and data and AI (1).
Its roles are in Columbus, OH, US (5) and remote (2).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Questions people ask
Can these roles be done remotely?
1 of the 2 open customer success and support roles at Matic are remote.
What else is Matic hiring for?
Sales and business development and data and AI: 5 more roles.