Customer Success & Support Jobs at Lucid Software
Lucid Software has 3 open customer success and support roles, alongside 22 other open roles.
About Lucid Software
Lucid provides AI-powered tools for documenting and visualizing business processes, such as flowcharts and team retrospectives. The platform allows users to generate diagrams from prompts and keep people and AI agents aligned.
The open roles
- Product Support Specialist: Raleigh, posted 6 July 2026.
- Product Support Specialist: Salt Lake City, posted 2 April 2026.
- EMEA Customer Success Manager: Amsterdam, posted 18 April 2024.
Also hiring at Lucid Software
Lucid Software is also hiring in sales and business development (13), product (4), data and AI (2), engineering (2) and operations (1).
Its roles are in Amsterdam, Netherlands (11), Salt Lake City, UT, US (7), Raleigh, NC, US (6) and Melbourne, Australia (1).
What customer success and support work involves at an early-stage startup
At a pre-seed to Series A startup you are often the whole support function. You answer the inbox, run onboarding calls, and tell engineers which bugs are costing customers. At a large company that work is split across several teams with a script to follow.
Latest early-stage startup jobs, open to Pro members
Questions people ask
What else is Lucid Software hiring for?
Sales and business development, product, data and AI, engineering, and operations: 22 more roles.